Privacy Policy – Guru Kirpa Dental Care

At Guru Kirpa Dental Care, your privacy and the confidentiality of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, store and protect the personal and medical information you provide when using our website or availing our dental services. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

When you visit our website, book an appointment, or consult with us, we may collect the following types of information:

• Personal Information:
  Your full name, date of birth, address, phone number, email address and emergency contact information.

• Health and Medical Information:
  Your medical and dental history, current medications, allergies, past treatments, diagnostic records and treatment plans shared during consultations.

• Appointment Information:
  Preferred appointment dates, consultation details and treatment history.

• Technical Data:
  IP address, browser type, device information, referring website, pages visited, time spent on our website and cookies used to improve user experience.

2. Purpose of Data Collection

We use your personal and medical information for the following purposes:

• To provide safe and effective dental care, including diagnosis, treatment, follow-ups and personalized health advice.

• To manage appointment scheduling, confirmations and reminders.

• To maintain accurate medical records and billing information.

• To communicate important information, such as changes in services, special offers, or health-related announcements.

• To improve our services, website functionality and user experience through anonymous data analysis.

• To meet legal and regulatory obligations in the healthcare sector.

3. Sharing of Personal Data

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Medical Referrals and Laboratories:
  With your explicit consent, we may share your medical records with referred specialists, diagnostic centers, or laboratories to facilitate proper diagnosis and treatment.

• Third-Party Service Providers:
  Trusted service providers that assist in appointment management, billing, IT support and email communication may have limited access to your information. These parties are bound by strict confidentiality agreements.

• Legal and Regulatory Compliance:
  If required by applicable law, regulation, or legal request, we may disclose your information to governmental or regulatory authorities.

4. Data Security

We implement robust security measures, including encryption, access controls and secure servers, to protect your personal and medical information from unauthorized access, alteration, or loss. Only authorized personnel are allowed to access sensitive patient information, strictly on a need-to-know basis.

5. Your Rights Regarding Personal Data

Under applicable data protection laws, you have the following rights:

• The right to access the personal and medical information we hold about you.

• The right to correct or update any inaccurate or incomplete information.

• The right to request the deletion of your personal data, subject to our legal obligation to retain certain records.

• The right to withdraw consent where your data is processed solely based on consent.

• The right to object to the processing of your data in specific situations.

To exercise your rights, please contact us using the details provided below.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality, analyze website usage and improve your browsing experience. Cookies do not store any personal health information. You can manage or disable cookies through your browser settings.

7. Data Retention

We retain your personal and medical records for as long as necessary to provide treatment, fulfill legal obligations and for internal audit purposes. Once retention is no longer required, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites for informational purposes. Guru Kirpa Dental Care is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal data.

9. Children’s Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under the age of 16. If we find that we have unintentionally collected such data, we will promptly remove it from our records.

10. Changes to the Privacy Policy

Guru Kirpa Dental Care reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the effective date. We recommend visiting this page periodically to stay informed about how we protect your personal information.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Guru Kirpa Dental Care
Clinic Address – Nanaksar Gurdwara, Sector 28B, Chandigarh, 160036
Phone Number – +91 9501727278
Email Address – contact@gurukirpadentalcare.com